Terms
& Conditions
1. How to Make a Reservation
In order for us to accept your booking your party leader
must read these conditions. The person who signs or
'submits' the booking form does so on behalf of all
the members of the party and binds them jointly to these
terms and conditions. When you ask us to confirm your
booking we will allocate you your chosen property and
confirm your reservation. All payments are to be in
£ Sterling, Euro € or US$ unless otherwise agreed via
paypal (credit or debit card), cheque or postal order.
Any additional nights (given that there is availability)
will be charged on a pro-rata basis.
2. Initial Payment
At the time of your booking you will be asked to pay
an initial deposit of 20% of the total cost of the property.
This payment is your only commitment until 6 weeks prior
to your departure.
3. Payment of Balance
The balance of the holiday cost must be paid at least
6 weeks prior to departure. Please ensure that payment
is made within that time otherwise we reserve the right
to treat your booking as cancelled, in which case you
could be liable to pay us the cancellation charges detailed
below. If you arrange your holiday within 6 weeks of
travelling then full payment is due with your booking.
4. If You Cancel Your Booking
If you wish to cancel your booking you must do so by
sending written confirmation. The person who signed/submitted
the booking form must also sign the letter. In the event
of a cancellation and to compensate for the expense
of processing your booking and for any loss that may
result from being unable to re-sell the holiday, we
charge the following cancellation fees:
|
Period before departure within which cancellation
notice is received: |
|
Amount of cancellation fee (as % of holiday cost).
|
|
More than 43 days |
|
Initial Payment |
|
|
|
42 - 29 days |
|
60% |
|
|
|
28 - 0 days |
|
100% |
5. Insurance Requirements
Holiday and travel Insurance, is essential for your
own protection and we strongly recommend that you and
all members of your party be suitably insured.
6. Party Size
At no time must any more persons occupy a property than
stated on the booking form, except with prior written
agreement. We reserve the right to refuse admittance
if this condition is not observed.
7. Problems With Your Property
If you have a problem during your holiday, immediately
inform us and we will then endeavour to put things right.
If you fail to do this we cannot accept responsibility,
as we have not had the opportunity to investigate and
rectify the problem.
8. Check in / Check out times
Your accommodation is available after 3pm on day of
arrival and must be vacated by 10am on day of departure.
The maid, gardener, pool man need this time to prepare
the accommodation properly for incoming guests.
9. Breakages & Damages
We don't request a security deposit, but we do trust
you to report any breakages or damage to our local agents
/ housekeepers on location. You will be required to
pay for any repairs or replacements as necessary.
We have carefully selected and inspected all the villas
that we let out and we endeavour to maintain high standards.
However, inevitably, items break or require maintenance,
therefore please be aware that you may encounter maintenance
staff and gardeners during your stay.
10. On Arrival
We regret that pets are not permitted at any of our
properties.
11. Included in the Cost
Weekly maid service (if you are
staying for 7 nights please note that this is on your
day of arrival and departure only)
All linen changed weekly
Towels but not pool towels (unless
otherwise stated)
Cots / High Chairs
A welcome pack of essential items
Pool and garden maintenance
All water and electricity
All local and other taxes
Assistance of our local representative
if required (during office hours unless an emergency)
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