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Terms & Conditions

1. How to Make a Reservation


In order for us to accept your booking your party leader must read these conditions. The person who signs or 'submits' the booking form does so on behalf of all the members of the party and binds them jointly to these terms and conditions. When you ask us to confirm your booking we will allocate you your chosen property and confirm your reservation. All payments are to be in £ Sterling, Euro € or US$ unless otherwise agreed via paypal (credit or debit card), cheque or postal order. Any additional nights (given that there is availability) will be charged on a pro-rata basis.


2. Initial Payment


At the time of your booking you will be asked to pay an initial deposit of 20% of the total cost of the property. This payment is your only commitment until 6 weeks prior to your departure.


3. Payment of Balance


The balance of the holiday cost must be paid at least 6 weeks prior to departure. Please ensure that payment is made within that time otherwise we reserve the right to treat your booking as cancelled, in which case you could be liable to pay us the cancellation charges detailed below. If you arrange your holiday within 6 weeks of travelling then full payment is due with your booking.


4. If You Cancel Your Booking


If you wish to cancel your booking you must do so by sending written confirmation. The person who signed/submitted the booking form must also sign the letter. In the event of a cancellation and to compensate for the expense of processing your booking and for any loss that may result from being unable to re-sell the holiday, we charge the following cancellation fees:

Period before departure within which cancellation notice is received:

 

Amount of cancellation fee (as % of holiday cost).
More than 43 days

 

Initial Payment

 

42 - 29 days

 

60%

 

28 - 0 days

 

100%

5. Insurance Requirements


Holiday and travel Insurance, is essential for your own protection and we strongly recommend that you and all members of your party be suitably insured.


6. Party Size


At no time must any more persons occupy a property than stated on the booking form, except with prior written agreement. We reserve the right to refuse admittance if this condition is not observed.


7. Problems With Your Property


If you have a problem during your holiday, immediately inform us and we will then endeavour to put things right. If you fail to do this we cannot accept responsibility, as we have not had the opportunity to investigate and rectify the problem.


8. Check in / Check out times


Your accommodation is available after 3pm on day of arrival and must be vacated by 10am on day of departure. The maid, gardener, pool man need this time to prepare the accommodation properly for incoming guests.


9. Breakages & Damages


We don't request a security deposit, but we do trust you to report any breakages or damage to our local agents / housekeepers on location. You will be required to pay for any repairs or replacements as necessary.
We have carefully selected and inspected all the villas that we let out and we endeavour to maintain high standards. However, inevitably, items break or require maintenance, therefore please be aware that you may encounter maintenance staff and gardeners during your stay.


10. On Arrival


We regret that pets are not permitted at any of our properties.


11. Included in the Cost


  • Weekly maid service (if you are staying for 7 nights please note that this is on your day of arrival and departure only)
  • All linen changed weekly
  • Towels but not pool towels (unless otherwise stated)
  • Cots / High Chairs
  • A welcome pack of essential items
  • Pool and garden maintenance
  • All water and electricity
  • All local and other taxes
  • Assistance of our local representative if required (during office hours unless an emergency)


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    Hotel Odyssey
    Kasiopi - Corfu - Greece
    Summer tel: +30 26630 81420
    Winter tel: +30 210 866 3715
    Email: odyssey-avlaki@hotmail.com

    CorfuCreation and copyright:
    Hotel Odyssey: Terms and Conditions
    Odyssey Apartments